Our consultants will guide you step by step from a suitable proposal based on your requirements up to the solution of any problem, they will always be available to you whenever you need them.
The sales team will prepare the best possible offer by analyzing your needs and requirements. Our engineering department will guarantee the stability and peak performance of our infrastructure so that your applications always remain online.
All of these factors make IPXON a solution of excellence with high standards of service and quality of care.
Customer care and relations are a fundamental pillar of our company, which is why all of our service plans include support. Our staff will personally attend to each of your concerns through the means of contact that is most convenient to you: Chat, Telephone, E-mail, Ticket Center.
Our support tools will enable you to contact our staff immediately via your laptop, telephone or any other device with Internet access.
90% of the time our staff will solve your problem in one single call, we know how valuable your time is and our efficiency is proven by our clients.
If your company requires a personalized support plan that allows you to have external IT staff that will guarantee proper functioning of your website, find drawbacks in performance, development or personalized configurations, please dont hesitate to hire us to analyze your case.
Our customers are our biggest asset, and we work day in and day out to make sure they keep coming back. We are going to share with you a preview of how your experience will be at SmartPBX:
By signing up for the service we will send you an email with all of your account details. You will also be introduced to our platform so that you can get the most out of it, you will receive all of our contact information should you have any additional questions.
Depending on the requirements of your business, our technical department will advise you on the necessary adjustments to be made as they present themselves.
New questions and requirements will arise as you use the system, your personal advisor will be just a phone call away to quickly provide you with the attention you need.
The support center is where we administer all of your accounts executive and technical operations and from where you can manage all of your needs.
Our care policies guarantee fast scalability based on your needs: Corporate Support, Senior Support Specialist, Engineering, CEO.
Chat, Email, Telephone, Support Center.